Customer Operations Manager Indian office facility management companies, Indian office services in Irving, Texas, USA
Customer Operations Manager
Category:Business Services
Sub Category: General Office Services
United States
(972) 793-0801

Types of Service

   Clerical Services
   Customer Service Representative
   Others

Description

Hello Applicant,


We require skilled Customer Operations Manager/Administrators that can manage our database of over 1000 -2000 clientele. This Project is basically for North America (United State of America and Canada) residents and it's a part-time/full-time basis for interested individuals who are ready to advance their career and take up a new opportunity. This offer is a completely remote job. More details will be provided upon indicating interest



Duties & Responsibilities:


! Communicate in writing via email and chat to ensure all customers have a positive experience with us.


! Establishes, organizes and maintains confidential customer information in global Service Management and CRM/IFS Sales databases


! Meet daily, weekly and monthly goals within an established period


! Resolution of customer issues related to past due debt collections


! Make outbound and receive inbound calls to communicate with borrowers in regards to late or past-due accounts


! Problem solve with past-due customers to bring accounts current through payment negotiations


! Contact consumers by phone to resolve the outstanding balance owed


! Maintain a high level of customer service


! The ability to handle multiple projects and tasks at the same time


! Great attention to detail and are highly organized


! The ability to articulate themselves professionally Excellent written and spoken English



Qualification:


Excellent communication and listening skills

Ability to negotiate and be assertive and professional at all time

General computer knowledge and typing skills

Capability to adhere to schedule requirements

Additional Information

Interested Applicant should forward their resume and cover letter to our administrative mail for a review. Email: office@daiwahousegrps.com

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